Terms and Conditions

Effective date: 08.11.2025

These Terms and Conditions (“Terms”) govern your use of services provided by LeadsByMia, including lead generation, appointment scheduling, consulting, and other marketing‐related services. By engaging our services or accessing our website, you agree to these Terms.

1. Definitions

Client: the person or business engaging LeadsByMia for services.

LeadsByMia / we / us: the service provider.

Services: lead generation, prospect sourcing, qualification, appointment setting, consulting, and associated marketing services.

Prospect / Lead: contact or entity introduced to Client as a potential business opportunity.

Agreement: the contract formed between Client and LeadsByMia, including these Terms and any specific Service Order or SOW (Statement of Work).

2. Services & scope
LeadsByMia will provide the Services described in the applicable order or proposal. We will use reasonable efforts, expertise, and industry best practices to deliver qualified leads or appointments in line with agreed target metrics. However, we cannot guarantee specific results or outcomes unless explicitly agreed in writing.

3. Client obligations
The Client shall:

Provide accurate, complete, and timely information required for LeadsByMia to perform.

Approve or reject leads / appointments within agreed timelines and provide feedback.

Refrain from misusing or reselling leads beyond the permitted scope.

Comply with all applicable laws and regulations (e.g. GDPR, marketing laws).

Obtain necessary consents if using data provided by leads for marketing.

4. Fees, payment & invoicing

Fees may be structured as retainer, pay-per-appointment, milestone-based, or hybrid model, as agreed.

Unless otherwise agreed, invoices are payable within (e.g.) 30 days of invoice date.

Late payments may incur interest (e.g. statutory interest) and/or suspension of services.

All fees are exclusive of taxes; Client is responsible for applicable taxes (e.g. VAT) unless otherwise agreed.

5. Lead qualification & acceptance

Leads delivered will meet the agreed qualification criteria (industry, role, company size, etc.).

Client must notify LeadsByMia within a certain period (e.g. 48 hours) if a lead does not meet criteria; failure to respond is deemed acceptance.

Disputed leads may be re-evaluated; if valid, may be replaced per agreement terms.

6. Intellectual property

All intellectual property, methodologies, tools, software, templates, or materials used or developed by LeadsByMia remain our property.

Client is granted a non-exclusive, non-transferable license to use deliverables for their business purposes.

Client shall not copy, re-sell, or distribute our proprietary materials without permission.

7. Confidentiality

Each party shall keep confidential all non-public, proprietary, or business information disclosed by the other party.

Confidential information may be used only for performance under the Agreement.

Exceptions: information already public, required by law, or disclosed with consent.

Obligations survive termination of the Agreement.

8. Warranties & disclaimers

LeadsByMia warrants that it will perform services with reasonable care and skill.

Except as expressly stated, we disclaim all other warranties (e.g. fitness for a particular purpose, accuracy of leads).

We do not guarantee any specific sales, revenue, conversion, or ROI.

To the fullest extent permitted by law, LeadsByMia’s liability is limited to the total fees paid by Client for the relevant services.

9. Limitation of liability

Under no circumstances shall LeadsByMia be liable for any indirect, incidental, consequential, punitive, or special damages (lost profits, loss of business, etc.), even if advised of possibility.

Our maximum aggregate liability under or in connection with the Agreement shall not exceed the total fees paid by the Client in the preceding [e.g. 3 months] or for the specific scope at issue.

10. Term & termination

The term of the Agreement is as specified in the order, or until terminated per these Terms.

Either party may terminate for material breach if the other fails to remedy within a specified cure period (e.g. 14 days).

Upon termination, Client shall pay for all services rendered up to termination date.

Provisions that by their nature survive termination (e.g. confidentiality, liability, IP) remain effective.

11. Force majeure
Neither party is liable for failure to perform due to events beyond their reasonable control (e.g. natural disasters, war, regulatory changes). The affected party must notify the other promptly.

12. Governing law & dispute resolution

These Terms are governed by the laws of Denmark (or another jurisdiction as agreed).

Disputes shall be resolved via negotiation, failing which through mediation or arbitration (or courts, as agreed).

13. Amendments
We may amend these Terms from time to time. Clients will be notified of material changes, and continued use of services constitutes acceptance of the amended Terms.

14. Miscellaneous

Entire agreement: these Terms plus any order or proposal is the entire agreement between the parties.

Severability: if a provision is invalid or unenforceable, the remainder shall remain in force.

No waiver: failure to enforce a right does not constitute waiver.

Assignment: Client may not assign rights without LeadsByMia’s written consent; LeadsByMia may assign to successor in connection with business transfer.